Monday, December 24, 2012

Business Fraud in Computer Repair Service

Although this blog was actually about internet fraud, but now I am not able to limit my discussion only about online fraud. Because, I already get victim in case of computer repair service. I have completely lost my HP Laptop Computer, by which this blog was created. Also lost additional 20,000/= Taka (BDT) as well as my valuable documents. Also lost my valuable time, energy and health. My work and income have completely stopped. You will become strange to hearing that, my hard disk was not damaged, but systematically hijacked by the fraud. The name of this cheater is Mr. Hossain Ali Chanchal, who have no permanent office address. Mr. Chanchal is not any maker or engineer, he is actually a broker based on Elephant Road, Dhanmondi and Panthpath in Dhaka, Bangladesh.

In case of servicing for electrics and electronics materials, makers often stolen the good and valuable parts and replace them by old and low quality parts. Computer repair service is not any exceptional case. If you go to any crud people to repair your laptop, it has a great chance to lost your valuable parts either being damaged or being replaced. The common tactics of fraud makers to attract the people through offering most competitive charge. You will become surprised by their amazing offer, where other service centers offer 4,000/= Taka, here it would be possible only within 1,200/= Taka! If you take your laptop to their service center for any little problem like display problem, they will firstly tell you that, LCD is ok, but only ST Card or Inverter has problem and this replacement only require 1,000/= Taka. But after replace this parts, they will discover that, your LCD is not ok. So you have to buy LCD monitor from them by 5,000/= Taka. During this servicing period, they will welding and burning your motherboard in the excuse of test and experiment to find out the location of problem. This is like the method of dishonest doctors and diagnostic centers who produce further physical damage by the name of pathological tests, or damage the lunch or heart during the treatment of kidney. After motherboard become damaged, then you have to buy motherboard from them @10,000/= Taka. At last, they will inform you that, your laptop computer become totally incurable and their is no chance to get back your computer. To help to recover your loss, they will show mercy to you by giving an alternative offer to exchange your computer. If you add 16,000/= Taka with your old computer, they will give you a second hand computer. They will tell you that, although their offering computer is second hand, but completely running. They will also express their computer to you as more advanced, more powerful and more original than your computer. In this situation, as you given already advance 10,000/= for buy motherboard, so you will have no way to deny their offer. Even they will agree to give 6 months warranty for your satisfaction. But this computer may be expired within 2 weeks. Needless to say, their warranty has no validity.
If you want to keep your own hard disk, they may agree. But if they see, your hard disk is more valuable and has more disk space, then they will convince you not to take your own hard drive. To persuade you to give up your hard disk, they will try to prove your hard disk is problem and not safe for you. Even they will not agree to give copy your data. Because, if you going to copy all of your data from your hard disk to their given hard disk, then it will be revealed that, their hard disk has not enough space to copy all data of your hard disk. (They may show you any problem and tell something like your hard disk has been locked so the data need to be unlocked by a special software which need 2 more days. They may also suggest you to take copy of your data to DVD instead of hard disk within your own cost.) If you not to agree to go home without your data and compel them to copy your data, then they will do it by their own hand, but not allow to give your hand to mouse. (They may give excuse that, copying by your hand may transmit the virus and your new computer may be infected. They also may suggest and advise you to copy only necessary documents; mentioning the videos as unnecessary and the softwares as harmful. They also may recommend you to keep all valuable or big data in DVD mentioning it is safer than HDD.) After return home, you may discover that, only one fifth data has been copied. (If you do any question about disk space and number of drive, they may explain that original disk space is 80 GB, but show only two drive and 37 GB. After properly done the partition and again setup windows, then you will see four drive with 80 GB total space.) Keeping your hard disk with documents will also used as a bargaining weapon to hunt more money from you.
Even after completely exploiting you and sucking your everything, these cheaters will express themselves as the loser and prove you as the beneficiary. They may show that, they have spent thousands of money for you and done hard work spending their valuable days and nights and sacrificing their all other works to repair your computer. By seeing their condition, you would have to condole them and say "sorry" to them before your return.

Mr. Chanchal told lie after lie at every stage of dealing. From the beginning of the deal, I had not to go to his office or home with my laptop, but he willingly come to me to took my laptop and take responsibility to return back after repair. He claim that, he do this as a voluntary service to me only for my honor. But the real cause of not inviting or encouraging me to go to his office or home is that, he do not do any repairing work by himself, he just work as a mobile broker, so he do not want to let me directly contact with the maker. Forbidding me to go to his office or home is also because of hiding the real condition of my computer. After one week, he call me and give me the good news, "Your Computer is now Tip-Top Running!" He informed me that, he will come to my area within 2 hours. Then I was go to the road and waiting for 3 hours, but nobody comes. At afternoon, I again call him and he said, "Your computer was totally ok and I was testing for 4 hours, but at the last moment, when I was ready to departure to you, then suddenly it has been hanged." At the next day, he told that, the computer has totally damaged and there is no way to get back this computer. He also told that, the new motherboard has also burned and also his own motherboard has burned to test my computer. But later I know from the maker that, new motherboard was become heat and so it was unplugged from the computer. It revealed that, burning the new motherboard was a false information. My laptop was actually not at all repaired, which Mr. Chanchal claimed that it was ok for 4 hours. This bastard was only staged a drama to make his unequal fraudulent exchange offer.
The most strange thing done by Mr. Chanchal that, he stolen my hard disk with all documents, only give copy of one fifth documents after my hard pressure, but claim that, he has provided me Data Recovery Service of 500/= Taka value. How funny! Which is called data recovery? We everybody know, data recovery means recover the lost data. But my data was not at all lost, hard disk was not at all damaged. He only give me copy of some data. Copying and Recovering has earth-sky difference. 

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